Local-first by default
Standard answers are generated using the private BusinessVault AI setup instead of sending documents to an outside AI service.
Privacy and security
BusinessVault AI is designed around a local-first model. Customer documents are uploaded into a private workspace, indexed for search, and answered from the documents the customer provides.
Standard answers are generated using the private BusinessVault AI setup instead of sending documents to an outside AI service.
Uploaded files are encrypted before being written to disk or NAS-backed storage. Stored files are meant to be opened through BusinessVault, not by browsing the storage folder directly. The encryption key must be protected and backed up separately.
Cloud-enhanced answers are optional and should only be enabled when a customer approves that use in writing.
Customers should upload only approved business documents. Sensitive, regulated, or unrelated customer and employee records should not be uploaded unless the use case is approved and appropriate safeguards are in place.
AI answers may be incomplete or incorrect. Users should check cited source documents before legal, financial, medical, HR, compliance, or customer-facing decisions.
Each business has its own workspace, secure login, workspace admin/admin/member roles, and an activity log for important account and document events.
The system supports scheduled backups, restore testing, and health monitoring for the database, search service, local AI, and backups.